Mastering Negative Keywords: Cutting Waste and Driving Efficiency

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Sep 2, 2024

Mastering Negative Keywords: Cutting Waste and Driving Efficiency

Negative keywords are an often underutilised but critical component of any high-performing PPC campaign. They act as a safeguard, ensuring your ads only appear for the most relevant searches—helping reduce wasted spend, improve click-through rates, and sharpen your targeting.

What Are Negative Keywords?

Negative keywords prevent your ads from appearing for specific search queries that are irrelevant to your offer. For example, if you offer premium financial consulting, you might add terms like “free” or “entry-level” as negatives to avoid clicks from users who aren’t your ideal customer.

Explore Google’s official guide to negative keywords for more context.

Why They Matter

Implementing a solid negative keyword strategy can:

  • Reduce irrelevant traffic

  • Improve CTR and Quality Score

  • Lower CPC by avoiding uninterested users

  • Increase conversion rate by refining audience intent

How to Identify Negative Keywords

  1. Search Terms Report: This tool reveals which queries triggered your ads. Regularly review it to weed out irrelevant terms.

  2. Internal brainstorming: Think about what your service is not.

  3. Competitor brand terms (when not bidding against them).

📌 Pro Tip: Be mindful of broad match types—they often bring in irrelevant traffic if not managed tightly with negatives.

Examples of Common Negative Keywords

Campaign Type

Suggested Negative Keywords

B2B Lead Gen

Jobs, Careers, Internships

High-End Services

Cheap, Free, DIY

Local Services

Online-only, Out-of-area locations

Niche Services

General/broad queries outside your scope

Match Types for Negatives

Just like normal keywords, negative keywords use match types:

  • Broad: Blocks queries containing the negative term in any order

  • Phrase: Blocks queries containing the exact phrase

  • Exact: Blocks only the specific query entered

More on negative keyword match types.

Ongoing Maintenance

A one-time setup isn’t enough. Ongoing optimisation of negative keywords ensures:

  • Continuous relevance as your campaign evolves

  • Better control as new search behaviours emerge

  • Less budget wastage over time

Set a recurring monthly reminder to review your Search Terms Report.

Why Work with a PPC Professional?

Choosing which keywords not to show for is as important as selecting the right ones. A PPC professional has the analytical lens and campaign experience to build and maintain a negative keyword strategy that saves money and sharpens targeting. It's this layer of precision that can make or break campaign profitability.